Terms of Use

These Terms of Use (the "Terms") are an agreement between MilliyBot ("we", "us") and the person using the MilliyBot platform ("you").

By registering, signing in with Google or otherwise using the platform, you accept these Terms and the Privacy Policy in full. If you do not agree, do not use the platform.

Definitions

• Platform: the milliybot.uz website, the merchant panel, the mobile app, the platform bot and the shops that run through them.
• Merchant: a person who has opened a shop on the platform, and the staff they invite.
• Buyer: a person who purchases from a merchant's shop via Telegram or the web storefront.
• Shop: the merchant's Telegram bot, storefront and data in the panel.

MilliyBot lets you open an online shop in Telegram without writing code. The platform provides:

• connecting the merchant's own Telegram bot and launching the Mini App storefront, as well as a web storefront;
• a web panel and mobile app to manage products, orders, buyers, delivery, promotions, loyalty and gift cards;
• notifications, broadcasts, analytics, API and webhook integrations;
• online payments via Payme, Click and Telegram Payments, depending on the plan;
• AI-assisted descriptions and translation when the merchant connects their own API key.

We provide a software service and are not a party to the sale contract between the merchant and the buyer. Money paid by buyers goes to the merchant's account with the payment provider; we do not receive or hold it.

• The platform may be used by individuals aged 18 or over with full legal capacity, and by legal entities and individual entrepreneurs. If you register on behalf of an organisation, you confirm that you are authorised to do so.
• Provide accurate information when registering and keep it up to date.
• You are responsible for your password and for the security of access to your account. If you notice unauthorised access, end your sessions and tell us immediately.
• The shop owner is responsible for the actions of the staff they invite and the roles they assign.

The merchant is fully responsible for the shop and its sales. In particular, you must:

• sell only lawful goods and services and hold any licences or permits required for your activity;
• state products, prices (in UZS), delivery, return and warranty terms accurately and completely;
• comply with consumer protection legislation and handle buyers' requests and returns yourself;
• pay taxes, be properly registered, and meet the requirements for cash registers and fiscal receipts. The platform can pass fiscal receipt data via Payme or Click, but you are responsible for the accuracy of MXIK codes, VAT rates and other data;
• process buyers' personal data lawfully, obtain their consent where required and publish privacy rules in your shop (you can use static pages for this);
• send broadcasts only to buyers who have started your shop's bot, in line with the law and Telegram's rules, and never send spam.

• The platform offers free and paid plans. They differ by number of products, monthly orders and features (for example, online payments, broadcasts, API). Current prices and limits are published on milliybot.uz and in the "Subscription" section of the panel.
• When a shop is launched for the first time, it gets a one-time 14-day free trial of the Pro plan.
• A paid plan is paid by bank transfer to the details shown in the panel and by uploading the payment receipt. Once an administrator verifies the payment, the subscription is activated or extended for 30 days.
• If the subscription expires and is not renewed, the shop moves to the free plan limits. Data is not deleted, but actions above the limits (for example, adding new products) are restricted.
• We will announce price changes in advance. Changes do not affect a period already paid for.
• Refund requests are considered individually through support. Mandatory provisions of the law always apply.
• Fees and terms of payment providers (Payme, Click, Telegram) for buyers' payments are agreed between the merchant and the provider.

You may not use the platform for:

• selling goods that are prohibited or restricted by law: narcotic and psychotropic substances, weapons and ammunition, counterfeit goods, stolen property and the like;
• fraud, deception, pyramid schemes, or impersonating another person or brand;
• spam, malware or phishing links;
• content that infringes copyright, trademarks or other rights;
• content that harms minors or promotes violence or hatred;
• attempting to break the platform, bypass limits, overload it with automated tools or access other merchants' data;
• reselling access to the platform without our written consent.

• Your shop runs through your own Telegram bot. You create the bot via BotFather and it remains yours.
• By entering the bot token on the platform, you authorise us to act on the bot's behalf to the extent your shop requires: receiving and sending messages, connecting the Mini App, notifications and broadcasts.
• The token is stored encrypted in the database. Do not use the same token in another service at the same time: this can break the bot.
• If you regenerate or revoke the token via BotFather, the shop will not work until you enter the new token in the panel.
• Telegram has its own rules for bots and may restrict or block a bot on its own. We are not responsible for Telegram outages or decisions.

• Content you publish (product descriptions, images, logos, texts) remains yours. You warrant that you hold the rights needed for it.
• To provide the service, you grant us a free, non-exclusive licence to store, reproduce, reformat (for example, resize images or translate on your request) and display this content in your shop. The licence lasts for as long as the content is stored on the platform.
• The platform software, design and the MilliyBot brand belong to us. You receive a non-exclusive, non-transferable right to use the platform under these Terms during your subscription.
• We may use your suggestions about the platform to improve it without any obligation to you.

AI features are optional and work only when the merchant connects their own Anthropic API key. Requests are sent on the merchant's behalf, Anthropic bills the merchant for them, and the relationship between the merchant and Anthropic is governed by Anthropic's terms. Review generated text and translations before publishing: we do not guarantee their accuracy.

The platform is provided "as is". We strive to keep it running without interruption but do not offer a service level agreement (SLA). Maintenance, updates, and outages of the internet or third-party services (Telegram, payment providers, hosting) may affect the service.

We may change, add or remove features. We will give advance notice of changes that materially affect paid features. We make backups, but we recommend that you export important data regularly.

• We are not liable for indirect damages, lost profits, loss of data or business interruption.
• We are not liable for disputes between merchants and buyers, product quality, delivery and returns, or the operation of third-party services.
• In any case, our total liability is limited to the amount you paid for the platform in the 3 months before the claim.
• If third parties bring claims against us because of your goods, your content or your breach of these Terms, you will compensate the resulting losses.
• These limitations do not apply to liability that cannot be limited by law.

• You may stop using the platform at any time. You can delete your account yourself under Account in the panel settings, and download a copy of your data there first. A shop whose owner deletes their account is blocked immediately, and its buyers' data is anonymised after 30 days.
• We may temporarily block a shop or terminate an account for breach of these Terms or the law, a security threat, or a lawful request from competent authorities. A blocked shop's panel, storefront and bot stop working.
• Where possible, we will notify you before blocking, explain the reason and give you time to fix the breach. For serious or repeated breaches we may block without notice.
• After termination, data is kept or deleted in accordance with the Privacy Policy. Export the data you need in advance.

These Terms are governed by the legislation of the Republic of Uzbekistan. Disputes are first resolved through negotiation and a written claim; we respond to a claim within 30 days. If no agreement is reached, the dispute is heard by the courts of the Republic of Uzbekistan in accordance with the jurisdiction rules established by law.

We may update these Terms. The current version is published on this page with its date shown above. We will notify you of material changes by email or in the panel at least 7 days in advance. Continuing to use the platform after the changes take effect means you accept the new version.

For questions about these Terms, billing or your account, contact us:

Telegram support

@milliybotuz_bot

Website

milliybot.uz